Putco product support
Start your warranty request
We make claims quick and easy. Use your phone to take two photos, add your contact details, and submit—most requests take only 1–2 minutes.
Have these ready
Clear photos help our team review your request faster.
Putco warranty request form
Complete the secure form below. You’ll receive an email with a reference ID after a successful submission.
Warranty request FAQs
Quick answers about submitting and tracking your Putco warranty claim.
Did you receive my warranty request?
After a successful submission, you’ll see a confirmation message and receive an email with a unique reference ID. Keep that ID so our team can track your claim.
How long does processing take?
We aim to process requests within 1–2 business days, and many are handled within a few hours. A clear issue photo, description, and proof of purchase help prevent delays.
Should I submit if I’m unsure about coverage?
Yes. Submit the request and our team will review your product’s warranty status. If it is outside the warranty period, we’ll still do our best to offer a suitable solution.
Why was I asked for a “field destroyed” photo?
We may request proof that a defective product was permanently taken out of use. This documents proper disposal and helps us continue honoring any remaining coverage.
Does this register my product?
Yes. Putco retains proof of purchase for warranty support, typically for 2–10 years depending on the seller. We still recommend keeping your own digital or paper copy.
See how easy it is
Need help?
Review the Putco warranty policy or contact customer service.
Support hours: Monday–Friday, 8:30 a.m.–5:00 p.m. CST.