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  • Putco Powersports
  • 2013 Putco Catalog
Home > Dealer Services > CUSTOMER SATISFACTION SURVEY
First Name  * Company Name
Last Name  * Title
Phone Number Email Address

Please rank your satisfaction on this scale:

5 = 100% Satisfied 4= Very Satisfied 3 = Basically Satisfied 2 = Somewhat Dissatisfied 1 = Very Dissatisfied N/A = Not Applicable


A. Sales Staff and Customer Service 5 4 3 2 1 N/A
Timely responsiveness of Putco sales staff or customer service personal.

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Accuracy and completeness of answers to your question and RFQs.

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Customer service personnel's overall knowledge of Putco products and capabilities.

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Overall satisfaction with sales staff and customer service.

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B. Product Design 5 4 3 2 1 N/A
Products meet your specifications and requirement needs.

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Accuracy and completeness of answers to your question and RFQs.

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C. Warranty and Returns 5 4 3 2 1 N/A
Ease and responsiveness of handling returns.

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Quality of replacement parts and packaging.

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Timeliness of RA number assignment.

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Responsiveness to warranty claims.

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D. Product Quality and Delivery 5 4 3 2 1 N/A
Products arrived according to correct date and time.

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Product arrived to specifications.

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Product arrived in usable condition.

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Products arrived in excellent physical condition.

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E. Overall Assessment 5 4 3 2 1 N/A
Was communication and the shipping and involving clear and accurate?

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Putco's product prices adn performance meet or beat that of the competition.

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Did Puto meet your expectations?

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Additional Comments or Concerns
If you have any additional comments or concerns, please add those below.